Water Damage Restoration in Frankfort, KY

The historic centre sits low, in a bend of the Kentucky River, which is why the floodwall exists at all. Most people here already understand river risk. What catches them out is the ordinary stuff: the supply line, the water heater, the upstairs washer, none of which care about the river or the wall.

One distinction to understand before you file a claim. Rising water from outside, a river or creek over its banks, and water that started inside the building are treated as different things, and rising water usually falls to separate flood insurance. Which one you have is worth establishing before you file. Your carrier makes that call, and it is worth asking early rather than after the work is done.

Frankfort has a concentration of government, institutional and multi-tenant buildings, where a water loss is a continuity problem before it is a building problem. The cost is the closed floor and the displaced staff, not the drywall.

We scope that work around returning the operating area first, run drying outside business hours where the space allows, and keep the documentation an owner or facilities manager needs to hand upward. We use our own crews rather than subcontractors, which matters more in a secured building than it does in a house.