Let us handle the paperwork
We make dealing with insurance easy after a disaster
Property damage, whether from water, fire, mold or storm, is stressful enough without the claim on top of it. We work with all insurance carriers, document the loss from start to finish, and bill your insurer directly rather than asking you to fund the work while a settlement is agreed.
Call the line for your area
How we support your claim
Proper documentation, timely communication
When damage happens, proper documentation and timely communication with your insurer is crucial. Our experienced restoration professionals will:
Assess and document the damage thoroughly
We take detailed photos, measurements, and notes of affected areas so nothing is missed during the claims process.
Prepare accurate estimates and reports
Our documentation aligns with industry standards and helps support your claim with the right information.
Communicate directly with your adjuster
We speak with your insurance adjuster to explain the scope of work, answer questions, and help avoid delays or misunderstandings.
Provide transparent cost breakdowns
Clear pricing on the mitigation work we recommend, itemised the way an adjuster expects to read it, so there are no surprises about what we did and why.
What to ask your carrier
Questions worth asking, before you need the answers
We are not the right people to tell you what your policy covers, and we will not pretend otherwise. Your carrier decides that. These are the three things to understand in advance rather than at eleven at night with water moving.
Do I carry backup cover?
Sewer and drain backup is often a separate endorsement. Ask whether you have it; it is inexpensive and a lot of people find out they do not at the worst moment.
What counts as sudden?
How your carrier treats a sudden failure against a long-running one usually matters to a claim. Ask them how they draw that line.
Do I need flood cover?
Rising water from outside is normally handled separately from a homeowner policy. Worth asking if you are near the Kentucky River or the Ohio.
Why expert documentation matters
Thorough documentation means faster claims
Insurance companies rely on thorough documentation to process claims quickly and accurately. Improper or incomplete documentation can lead to denied or delayed claims. Our certified technicians document the extent of the damage, the contents affected, moisture levels and hidden damage, and the safety hazards and mitigation the job requires.
Thorough documentation tends to mean faster processing and fewer disputes. We provide line-item estimates in the format adjusters expect and we deal with your adjuster directly while the file is open. What your policy covers, and how your deductible works, are questions for your carrier, and we will tell you what to ask them.
All carriers welcome
We work with all major insurance carriers
We partner with all insurance carriers so you do not have to worry about whether your provider is accepted. Whether you have a national insurer or a local carrier, our team can work with them on your behalf and ensure your claim reflects the true extent of the damage and restoration required.
If you have experienced property damage, contact us right away. We respond fast: evaluating your damage, partnering with your insurer, and beginning restoration without unnecessary delays. Call (502) 465-8891 to start your claim support.
“When my basement flooded, All Dry Services answered my call that late evening and arrived the very next morning to conduct assessment and water remediation. They provided prompt, professional service and their technical expertise was excellent. I highly recommend anyone who goes through a natural disaster in Kentucky to give them a call.”
Jeffry O’Loughlin
5 on Google, across 35 reviews of this listing
Emergency response, 24 hours a day
Emergency restoration response, 24 hours a day
One call gets our technicians heading your way, a free inspection, and your insurance billed directly. Day or night.
Answering now
Answered by local staff, not AI or an answering service.
- We aim to be there within the hour
- Free inspections and estimates*
- Billed direct to your insurer
*Free inspections and estimates are offered during business hours. Some conditions apply; call for further information. Inspections and estimates must be authorized by the property owner or management company.
- We aim to be there within the hour
- IICRC certified firm
- EPA Lead-Safe certified firm
- BBB A+ rated, accredited since 2023
- Locally owned and operated
- 24/7 live calls
- Free inspections
- We bill your insurance directly
- Veteran discounts
- We never use subcontractors
NAT-F274909-1
A+ rated